Return policy

Thank you for shopping with us at Story of a Memory and we hope that you love your recent purchase!

We understand that you may wish to return an items, please see below for detail and instructions return police and procedures.

Information Return procedure:

  • We do not offer cash refunds, only exchanges
  • Items must be return in original and unused condition with all tags/ packaging attached and in sellable condition.
  • We do not accepts any return on SALE items
  • Shipping cost are non-refundable and all cost for return shipment are the responsibility of the customer. Return may only be authorized if the customer pays for all the shipping and duties both directions.
  • Story of a Memory is not liable for parcels that are lost in transit
  • Return address: Tamora Gallery (Story of a Memory) Jl.Pantai Berawa No.99 Tibubeneng, Kuta utara, Badung, 80361- Bali